DO YOU TAKE THE OLD DOOR AWAY?
Every quote we send includes free removal and disposal of any existing door, motor, frame and any other connected items.
DO YOU CHARGE FOR A SITE SURVEY OR QUOTE?
We never charge for a site survey or providing a no obligation quote! We believe in building relationships with our customers that are built on trust.
WHICH GARAGE DOOR IS BEST FOR ME?
This is a question only you can answer! We offer advice and tell you what is possible along with the advantages and disadvantages of each door type. We spend time to get to know what is important to you as our customer and from there will offer the best solution.
DO YOU HAVE A SHOWROOM?
We made the decision early on to not run a showroom, they are expensive and add costs to our customers. Instead we bring a showroom to you, we discuss what is wanted with you and from there can offer colour samples and demo products. We have many customers that will let you go and see their garage door in the local area too if you wish!
WHAT WARRANTY COMES WITH MY NEW DOOR?
This depends on the type of door and the manufacturer. As a guide our canopy doors come with a 10 year safe and reliable warranty and 2 year warranty on moving parts. Roller doors come with a 5 year warranty on the motor, controller and door parts. Sectional doors come with a full 10 year warranty.
HOW DO I MAINTAIN MY NEW GARAGE DOOR?
We offer a recommended yearly servicing plan which entails checking all components of the door, lubricating and adjusting as necessary. We can also offer advice if you wish to carry this out yourself.
Contact us today with any additional questions. The That Garage Door Company team is always ready to help.